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Hello there! We’re thrilled to help you book your dream tour with us at Marvelous Egypt Travel. Just let us know what you’re looking for, and we’ll take it from there.
Once we receive your request, our friendly representative will get in touch with you. We’ll discuss all the details and create a customized itinerary just for you. Once you love it, it’s a go!
Start your dream tour by paying as low as 25% of the total cost. During festive periods like Christmas, New Year, and Easter, we require a 50% down payment. Feel free to pay the rest two days before your arrival or in cash when you arrive – we’ve got you covered!
In case you cancel your trip, the following charges will be applied:
In case you cancel your trip, the following charges will be applied:
If you need a refund, we’ll send it back using the same method which was used for the original payment. If you don’t show up for your reservation, we won’t be able to give you a refund. We also deduct a 5% bank fee from all refunds.
At Marvelous Egypt Travel, we prioritize your well-being and safety above all else and for that reason, we have adapted our cancellation policy to reflect our values. We offer a very flexible cancellation policy in case the government or the airline issues a NOT TO TRAVEL warning to the designated destination. In the event of this happening, we will refund you the amount paid for the tour package, or in some cases, your payment will be available as future travel credit and travel voucher that can be used towards any of the destinations we operate tours in. You have the flexibility to apply this amount towards new travel services booked. Reservations will be adjusted to reflect these travel credits automatically. Only flight cancellation/changing fees are charged, according to the airline’s terms and conditions, and bank surcharges fees are applied to the deposit amount paid.
Prices are for two people sharing a room. Single rooms are available for an extra cost. We choose hotels based on their quality. Prices are subject to change without notice.
We’re not responsible for any problems caused by things outside our control, like weather, wars, or changes made by hotels or airlines. We don’t cover any extra costs because of these issues.
At Marvelous Egypt Travel, we want to make your experience special and enjoyable. If you have any special requests, please let us know when you make your booking. We’ll do our best to accommodate them, but we can’t guarantee that all requests can be fulfilled, including pre-bookable seats.
While we will make every effort to note and pass on your special requests to our suppliers, it’s important to understand that these requests are not guaranteed to be fulfilled. We won’t be able to specifically notify you if a request cannot be met.
Please remember that our standard services and facilities are not conditional on any special requests. We’re here to provide you with a great experience, and we’ll always go the extra mile to make it memorable for you.
Policy 1: for packages, Nile cruises, and hotels:
Policy 2: for sightseeing tours and shore excursions:
While we will make every effort to note and pass on your special requests to our suppliers, it’s important to understand that these requests are not guaranteed to be fulfilled. We won’t be able to specifically notify you if a request cannot be met.
Please remember that our standard services and facilities are not conditional on any special requests. We’re here to provide you with a great experience, and we’ll always go the extra mile to make it memorable for you.
To inspire others with your experiences, we will use your visuals to potentially feature them on our website and social media accounts in the future. Thank you for being part of our travel community.
Tipping is customary for expressing one’s satisfaction with good services rendered to him/her by staff on duty with him/her. We advise you to tip as you are willing. This will be greatly appreciated by staff, but you are not obligated to do so.
If you have any complaints while you are on tour, please notify us immediately because most problems can be solved quickly. If you feel that your problem persists, call the Customer Care Manager while you are still on your tour; after you return home, if you are still not satisfied with the service you received you must write to the Customer Care Management.
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